Privacy Policy

1. Introduction

OmniAccess AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accessibility widget platform and services.

This policy complies with the Digital Personal Data Protection Act (DPDP) 2023 of India and other applicable data protection regulations.

2. Information We Collect

2.1 Personal Information

• Name and email address when you create an account
• Company/organization name and details
• Billing information and payment details (processed securely via Razorpay)
• Contact information when you reach out to support

2.2 Usage Data

• Widget interaction data (anonymized)
• Browser type and version
• Pages visited and features used
• Device information and IP address

3. How We Use Your Information

• To provide and maintain our accessibility widget services
• To process payments and manage subscriptions
• To send important updates about our services
• To improve our platform based on usage analytics
• To provide customer support
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors (Razorpay), cloud hosting (Vercel, Neon)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under DPDP Act 2023, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Data portability
• Lodge complaints with the Data Protection Board of India

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for backup purposes, and longer if required by law.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

• Email: privacy@gobycode.com
• Address: GoByCode Technologies, India